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Frequent questions

Proper use of the hearing aid

Before putting on your hearing aids, connect the right earmold to the right appliance and the left earmold to the left device.

It is imperative to check that the microphone filters are not dirty or clogged. Each day it should be cleaned with a dry and soft cloth. Never use cleaning products or alcohol for cleaning. Keep your hands clean and dry when you have contact with your hearing aids.

When not in use, store your hearing aids in the dehumidifier box to protect them from dirt and possible damage. If you are not going to use the hearing aids for a long time, remove the batteries.

Hearing aids should not be exposed to a humid environment to avoid electronic damage. So you should remove your hearing aids when taking a shower, swimming or having contact with water. Remove the battery at night to allow the battery holder to breathe and dehumidify. Always keep away from pets and small children.

Checking your device battery level starting your day is strongly advised. It must comply with a 100% charge or ensure that the battery functions correctly, depending on the hearing device’s case.

Batteries often come with a label attached. This label allows batteries to have a longer life. Therefore, it is recommended not to remove this label until the use of the battery is required.

If your hearing aid has any problem, it is advisable to visit the Hearing Care Professional or take it to the experts to avoid irreparable damage.

How to select the hearing aid according to your clinical case?

Follow these essential considerations for the selection of the appropriate hearing aid:

  • Age
  • Type of Hearing Loss
  • Additional conditions such as Tinnitus
  • Hearing device connectivity
  • Type of technology
  • Sound Classes
  • Among others

It is crucial to check with a health professional, we recommend making an appointment at the Audiology Tech Center to receive expert guidance according to your clinical profile.

Significant Causes of Hearing Loss
  • Gradual buildup of earwax
  • Inner ear injury
  • Ear infection
  • Injured eardrum
  • Aging
  • Acoustic trauma from exposure to loud and prolonged noises
  • Consumption of some medications
  • Congenital
  • Diabetes (increases the chances of developing hearing loss by 200%)
Primary signs and symptoms of hearing blur
  • Dampening of speech and other sounds
  • Difficulty understanding words, especially when there is background noise or in a crowd
  • Difficulty hearing consonants
  • Frequently ask others to speak slower, more clearly, and louder
  • Hearing the television on high volume levels
  • Refrain from participating in conversations
  • Avoid some social settings